Calvin Chen

Calvin Chen

Calvin Chen

Product Owner — Logistics Tech

Product Owner — Logistics Tech

I turn messy logistics operations into products people actually use.


About Me

"8+ years in field operations, now building the mobile products that run them — from real-time fleet tracking to offline-first delivery tools used by thousands of drivers."

I didn't start in product. I started on the ground — counting receivables as a Junior Accounting Staff, then running daily operations as a supervisor, scouting delivery routes in the field, and negotiating costs with transport customers who didn't care about my spreadsheets, only my numbers.

I didn't start in product. I started on the ground — counting receivables as a Junior Accounting Staff, then running daily operations as a supervisor, scouting delivery routes in the field, and negotiating costs with transport customers who didn't care about my spreadsheets, only my numbers.

I didn't start in product. I started on the ground — counting receivables as a Junior Accounting Staff, then running daily operations as a supervisor, scouting delivery routes in the field, and negotiating costs with transport customers who didn't care about my spreadsheets, only my numbers.

That's exactly why I'm dangerous as a Product Owner now. When I write a requirement for a driver app, I'm not guessing what a driver needs at 2 AM with no signal in the middle of nowhere — I've been the person reading a delivery schedule on a bad phone screen, except now I get to fix it instead of just living with it.

That's exactly why I'm dangerous as a Product Owner now. When I write a requirement for a driver app, I'm not guessing what a driver needs at 2 AM with no signal in the middle of nowhere — I've been the person reading a delivery schedule on a bad phone screen, except now I get to fix it instead of just living with it.

That's exactly why I'm dangerous as a Product Owner now. When I write a requirement for a driver app, I'm not guessing what a driver needs at 2 AM with no signal in the middle of nowhere — I've been the person reading a delivery schedule on a bad phone screen, except now I get to fix it instead of just living with it.

At PT. Logkar Indonesia, I own two mobile products end-to-end: Logkar Executive, the management-facing app that turns delivery data into decisions, and Logkar Driver, the app drivers actually carry in their pocket on every route. I write the PRDs, define the acceptance criteria, sit with designers on the UI, and argue with engineers about edge cases — because in logistics, the edge case is always the case that breaks someone's whole day.

At PT. Logkar Indonesia, I own two mobile products end-to-end: Logkar Executive, the management-facing app that turns delivery data into decisions, and Logkar Driver, the app drivers actually carry in their pocket on every route. I write the PRDs, define the acceptance criteria, sit with designers on the UI, and argue with engineers about edge cases — because in logistics, the edge case is always the case that breaks someone's whole day.

At PT. Logkar Indonesia, I own two mobile products end-to-end: Logkar Executive, the management-facing app that turns delivery data into decisions, and Logkar Driver, the app drivers actually carry in their pocket on every route. I write the PRDs, define the acceptance criteria, sit with designers on the UI, and argue with engineers about edge cases — because in logistics, the edge case is always the case that breaks someone's whole day.

Detail-Oriented

Fast Learner

Field-Tested

Builds for Reality

Adaptable

Disciplined

Field-Ready

What I’ve Built
+2 years experience

01

Live Monitoring & Public Tracking Link

Live Monitoring & Public Tracking Link

Built the live tracking feature that lets cargo and transport companies follow a shipment in real time — driver location, truck details, load info, all in one view. Added a public share-link layer so anyone outside Logkar can track a delivery without needing an account. Link auto-expires after 2 days to keep it secure.

02

Executive Dashboard for Delivery Intelligence

Executive Dashboard for Delivery Intelligence

Designed the data layer behind Logkar Executive’s dashboard: order status summaries, truck and driver utilization rates, tonnage achievement charts — all broken down by branch or transporter. This is the screen a manager opens before deciding whether their fleet is actually performing or just looking busy.

03

Offline Mode for Drivers in Dead Zones

Offline Mode for Drivers in Dead Zones

Owned the PRD for offline-first delivery transactions — letting drivers complete deliveries, capture proof-of-delivery photos, and collect signatures with zero signal, then auto-sync everything once connection returns. Defined the sync retry logic, storage limits, and the exact moment a driver gets blocked from starting a new delivery.

04

Logkar Poin Booster (Driver Gamification)

Logkar Poin Booster (Driver Gamification)

Redesigned the weekly leaderboard from a Top-3 to a Top-5 reward system, giving drivers a percentage-based bonus point multiplier based on their weekly rank. Defined the rounding logic, edge cases, and made sure the bonus showed up transparently in every delivery history card.

05

Vehicle Damage Reporting & Compliance Tracking

Vehicle Damage Reporting & Compliance Tracking

Built the in-app flow for drivers to report a breakdown mid-route — condition details, photo evidence from camera, routed directly to the workshop team.

A bit Curious?

A bit Curious?

Check For the details here >

Experience

Experience

Experience

2023 — Present

2023 — Present

2023 — Present

Product Owner

Product Owner

Product Owner

PT. Logkar Indonesia — Jakarta

  • Owning product direction for two mobile apps: Logkar Executive (management & analytics) and Logkar Driver (field operations for transporter drivers)

  • Writing PRDs, user stories, and acceptance criteria for features spanning live tracking, offline-first transactions, gamification, and compliance

  • Collaborating directly with designers, backend/mobile engineers, and QA from concept through release

  • Translating real operational pain points from years in field logistics into product requirements that hold up in production

2019 — 2023

2019 — 2023

Operational Supervisor

Operational Supervisor

Operational Supervisor

PT. Marga Dinamik Perkasa — Branch Jakarta

  • Controlling daily operational activity across the branch

  • Finding and scouting new route projects directly in the field

  • Building and maintaining relationships with transport customers

  • Formulating logistics costs aligned to customer agreements

  • Organizing delivery budget plans with clear targets

  • Reviewing delivery performance weekly and monthly

2018 — 2019

2018 — 2019

2018 — 2019

Operational Executive

Operational Executive

Operational Executive

PT. Sumatrasarana Sekar Sakti — Medan

  • Controlling daily operational activity

  • Identifying new route projects on the field

  • Establishing strong working relationships with transport customers

2015 — 2018

2015 — 2018

2015 — 2018

Cash Management Supervisor

Cash Management Supervisor

Cash Management Supervisor

PT. Sumatrasarana Sekar Sakti — Medan

  • Acting as operational fund controller for the branch

  • Reporting daily cash flow and fund expenses

  • Managing shift schedules for the Cash Management team

2012 — 2015

2012 — 2015

2012 — 2015

Junior Accounting Staff

Junior Accounting Staff

Junior Accounting Staff

PT. Sumatrasarana Sekar Sakti — Medan

  • Controlling accounts payable

  • Controlling spare part stock

  • Controlling accounts receivable

Education

Education

Education

Tools & Expertise

Tools & Expertise

Tools & Expertise

Product & Documentation

PRD Writing

User Story Mapping

Acceptance Criteria

Confluence

Figma

Software

Microsoft Office

Google Looker Studio

Web-Based Operational Apps

Languages

English

Bahasa Indonesia

Mandarin

Hokkian

Core Strengths

Cross-Functional Collaboration

Field-Informed Product Thinking

Logistics Domain Expertise

Stakeholder Alignment

Operational Cost Planning

Let’s connect!

Let’s connect!

Let’s connect!

Email:

hubcalvin@gmail.com

hubcalvin@gmail.com

hubcalvin@gmail.com

Phone:

(+62) 812 8750 5039

(+62) 812 8750 5039

(+62) 812 8750 5039

Create a free website with Framer, the website builder loved by startups, designers and agencies.